Leadership
The Five Dysfunctions of a Team
Lencioni uses a fable to show how teams break down, starting at the base with absence of trust and building up through fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.
The model has been genuinely useful to me in building cohesive teams. Once you can name which dysfunction is in the room, you can address it instead of talking around it.
Recommended for any leader whose team is polite in meetings and frustrated afterward.