Leadership
The Truth About Employee Engagement
Lencioni traces job misery to three root causes: anonymity (nobody knows me), irrelevance (my work doesn’t matter to anyone), and immeasurement (I can’t tell if I’m doing well). The fable format makes the diagnosis easy to remember.
What I appreciate is that the fixes sit with the manager, not with a program. Knowing your people, connecting their work to someone it helps, and giving them a way to gauge their own progress cost nothing.
A short read for any manager who suspects an engagement survey is not going to fix the problem.